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FAQ

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FAQ for Employees

Why should I use Hays as my recruitment agency?
  • We provide you with tips and tricks to ensure that the success rate of your application is maximized
  • Because of our warm contact with clients, your CV always ends up on top of the pile
  • Vacancies that are not advertised online are also brought to your attention
  • As an intermediary we ensure that all your wishes (eg employment conditions) are communicated to the client
     
I have problems using your website

Our website works best with the browsers: Internet Explorer 7 or higher, Firefox, Google Chrome or Safari. Most problems are corrected when you delete your browsing history and cookies, then close the browser and open it again. Our website uses cookies. If you have not accepted our cookies, the user experience of our website may also be less. In addition, our website uses Java, check here if you have the correct version of Java installed.

What is the benefit of having an account on your website?

With a login you can set up personalised job searches (Job Alerts) and receive an email when a suitable vacancy is registered on our website. In addition, you can easily apply and you will have an overview of your current applications and interviews.

How can I create an account?

You can create a login via the 'Sign In' button at the top right of our website. Unfortunately, it is not yet possible to create a login on a mobile device.

I created an account, but I don't receive a confirmation email

Probably you already sent your CV before and therefor you already have a login on our website. If you are not sure, or you don't remember your password, you can set a new password (via Sign In - Forgot password) which gives you access to your account.

I forgot my password, or I want to change my password

Click Sign In at the top right. Then choose: Forgot password? On a mobile device you will find this option under the hamburger menu > Sign in. After you have filled in your email address you will receive an email from us with which you can create a new password.

I requested a new password, but I don't receive an email

In most cases the completed email address is not known to us. Perhaps you have created a login using a different email address? If you don't  have another email address, you probably don't have an account on our website yet. Then click Sign In and create an account.

What is my username?

Your username is always the email address you registered with.

How can I update my details?

Sign in at our website. Under the tab 'My Account' (top right) you can adjust your data. If you don't have an account on our website, but your details are in our candidate database, you can submit your changes by email.

What is a Job Alert?

With a Job Alert you will receive new vacancies within your field directly in your mailbox.

I want to adjust my Job Alerts, or remove them

If you are signed in you will see all your Job Alerts under 'My Account'. For every Job Alert you have the possibility to adjust or delete it. You can also unsubscribe at the bottom of every job alert that you receive by email.

Where can I find your contact details?

Next to the vacancy you will find the details of the consultant. You can find office addresses via the 'Contact Hays' button at the bottom of the page, or click here. You can also start a live chat at the bottom right.

How do I attach a motivation letter to my application?

You can only send 1 document with your application, so best you can do is write your application letter at the top or bottom of your CV, in one document.

I applied for a job, when can I expect a reaction?

In most cases you can expect a response from us within a week. However, depending on the number of applications, it may take a bit longer. You can always contact the consultant who owns the vacancy, the contact details can be found in the confirmation email that you received after your application.

I want to work abroad

Hays has many offices spread over 33 countries in the world. In the top navigation of our website you will see 'Hays Worldwide', where you can choose a country. Or click here for an overview.

I want to delete all my details from your website and database

Please contact us and we will do this for you. We will inform you once this is done.

I want to unsubscribe for marketing related emails

If you have an account on our website, you can Sign In and change your 'Marketing Preferences' via 'My Account'. If you don't have an account, please contact us and we will send you a link with which you can update your preferences.

FAQ for Employers

Why should I work with Hays?
I have problems using your website

Our website works best with the browsers: Internet Explorer 7 or higher, Firefox, Google Chrome or Safari. Most problems are corrected when you delete your browsing history and cookies, then close the browser and open it again. Our website uses cookies. If you have not accepted our cookies, the user experience of our website may also be less. In addition, our website uses Java, check here if you have the correct version of Java installed.

How do I find the right candidate?

We believe the right person can transform your organization and we would like to help you find this candidate on a 'no cure no pay' basis. Contact one of our offices, or register your vacancy online without obligation.

How can I register a vacancy?

You can register your vacancy online without obligation. Or contact us. You can also start a live chat with us at the bottom right.

What is outsourced recruitment?

Recruitment Process Outsourcing (RPO) means that you outsource the recruitment of your permanent staff to an external party. Hays knows like no other how important recruitment is for an organization and how essential the relationship with an RPO provider is.

Can Hays also examine my employees and give me insight into their competencies?

Yes, with a team of psychologists Hays Assessment & Development offers solutions in the field of assessments, mobility process outsourcing (MPO) and Career Transition (outplacement).

Do you have tips for employers?

We can advise you on searching for talent and motivating your existing workforce. In addition, we regularly write articles that are informative for different branches, publish magazines and conduct research into a wide variety of issues.

How can I contact Hays?

You can find office addresses via the 'Contact Hays' button at the bottom of the page, or click here. You can send us an email, or start a live chat at the bottom right.

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