Duration & Timing

Start date: ASAP (ideally within the month)

Initial duration: 6 months, freelance contract

Extension possible: Yes — workload visibility is at least 1 year

Location & Remote Work

Location:
Anderlecht, BE - minimum physical presence 2x per year

- Strong preference for a consultant based in Belgium (HQ Anderlecht, expected presence: 1 day/week onsite)

Context & Department

This role sits within Organisation’s Digital Technology (IT) division, in a team focused on supporting commercial activities through web platforms.

The team collaborates with affiliates to:

- update or launch HCP (healthcare professional) or patient websites;

gather and clarify business needs;

- translate those requirements into technical specifications;

- coordinate with development teams (architects, front/back-end developers, engineers);

- ensure new components are added to a global reusable framework for multiple countries.

The role acts as the bridge between business and development in an omnichannel environment (web → CRM → marketing automation).

Main Responsibilities

- Collect, analyze, and challenge business requirements from affiliates, regional or global teams.

- Lead workshops and clarification sessions.

- Convert business needs into clear functional and technical specifications.

- Collaborate closely with the lead architect, developers, and technical teams.

- Participate in Agile / SAFe ceremonies: grooming, refinement, planning, PI sessions.

- Help define priorities based on business value.

- Support the delivery phase: clarify questions, validate increments, prepare handover to dev teams.

- Contribute to the creation, improvement, and reuse of web components for multiple markets.

- Handle both localization of existing sites (simple) and creation of new components (front/back) for the more complex use cases.

Must‑Have Requirements

- Strong technical background (able to produce deliverables directly usable by developers).

- Experience as a Web Functional Analyst.

- Business analysis skills (challenge priorities, understand business value, drive clarity).

- Understanding of pharma context or ability to quickly adapt to regulated environments.

- Ability to translate between business and tech stakeholders.

- Excellent communication in English.

- Solid understanding of web architectures and CMS‑related ecosystems.

✨ Nice‑to‑Have Skills

- Experience with Contentful (headless CMS).

- Technical knowledge:

Node.js (front end in headless setup)

Vercel (deployment)

- SAFe / Agile working experience or certification.

- Experience working in an international, multi‑country environment.

- Familiarity with CRM, marketing automation, and omnichannel ecosystems.

Ideal Candidate

Someone who combines:

- Functional Analysis

- Business Analysis

- Technical orientation

And who is:

- able to challenge the business constructively,

- comfortable interacting with developers,

- proactive, autonomous, and structured,

- familiar with digital journeys (HCP / patient),

- able to adapt quickly within a transforming Agile SAFe organization.