Team lead Sales Order Desk
Team lead sales order desk | Schiphol-Rijk | Hands-on | English | International | 37.5 hours | 1047720
Your new role
As a Team Lead Sales Order Desk, you play a critical role in managing the sales order process within your organisation. Your main responsibilities are:
As a Team Lead Sales Order Desk, you play a critical role in managing the sales order process within your organisation. Your main responsibilities are:
- You lead and oversee a team responsible for processing sales orders efficiently and accurately.
- Your leadership ensures that the team adheres to established procedures and quality standards.
- You provide guidance, mentorship, and training to team members, ensuring knowledge transfer and continuous improvement.
- You troubleshoot sales order issues and liaise with third parties when necessary.
- You represent & lead the SOD team and be the main point of contact for the Manager Sales Operation & General Manager Sales division regarding business updates, management reports, department presentations, escalation management.
- Ensure all Service Level Agreements and/or Deadlines agreed between internal & external customers are met and overachieved.
- Ensure that the communication between the SLA Partners and within the EMEA Head Office is proactively maintained, consistent, concise and relevant to the respective audience.
Your profile
As a Team Lead Sales Order Desk, you need at least 5+ years of experience within a dynamic international work environment. You have experience with managing larger volumes (physical products) and your key qualifications include being able to adapt and having strong communication skills. You are fluent in English and have experience in process improvement & project management. You are able to efficiently analyse and create business data and are well known with any ERP system (preferably SAP).
About the organisation
Our client operates across various sectors, including electronics, telecommunications, and ceramics. Their diverse product range includes telecommunication equipment, optical devices, semiconductor parts, ceramic products, and more. It is a multinational company that is known for its commitment to quality, sustainability and innovation.
What you’ll get in return
You will operate in a very dynamic, international and hybrid work environment. They provide a competitive salary based on a 37.5-hour workweek, a 13th-month, travel cost reimbursement, and an extensive bonus scheme. Additionally, they offer 30 holidays and other excellent secondary benefits, such as a premium-free pension and €40 internet reimbursement per month.
What you will have to do now
Are you interested in this position? Click Apply now and send an up-to-date resume or call Florien Verkouw on +31645091467. Is this not the vacancy that you are currently looking for, but are you looking for another position? Please contact me for a confidential talk about your career opportunities.
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Summary
- Job type
- Permanent
- Industry
- Manufacturing & Production
- Location
- Schiphol-Rijk
- Specialism
- Technical
- Pay
- Based on experience
- Ref:
- 1047720
Talk to a consultant
Talk to Florien Verkouw, the specialist consultant managing this position, located in Amsterdam
Hays Amsterdam, H.J.E. Wenckebachweg 210
Telephone: 0645091467
JOB_5218606EN1047720