AR/Credit Specialist EMEA

AR/Credit Specialist EMEA | 3+ years | Hybrid | English speaking | Amsterdam
AR/CREDIT SPECIALIST EMEA

Stanley
Amsterdam, NL


About Us
At Stanley, a HAVI company, we create the most innovative drinkware and foodware on the planet. We are known for our vacuum-insulated technology, keeping your beverages and food at the desired temperature, and our products are made with our “Built for Life” lifetime warranty, promising durability that lasts. This year we celebrate our 111th anniversary while continuing to innovate as we strive to become a global lifestyle brand. Our industry-leading products help people drink more water or keep their coffee hot while expressing their own style. Today, our product portfolio spans from water bottles, travel mugs, cook sets, and barware to storage solutions like coolers and bags.

From our rich heritage, founded in 1913 by inventor William Stanley Jr., we call ourselves Creators, Builders, and Inventors, and we embody that spirit across the globe. Our teams are spread all over the world, with our headquarters based in Seattle, WA. The European team is located in the center of Amsterdam, from where we lead our efforts in sales, marketing, product development, logistics, and finance across the entire EMEA region. We are a diverse and entrepreneurial team that enjoys working in a fast-paced environment. Driven by purpose, passion, and performance, we rise to new heights together. If you are up for a new challenge, we would love to talk!

Position Overview
This position will be critical in building and managing our credit and collections processes, ensuring timely payment collection and minimizing credit risks. This also includes setting targets and KPIs (DSO, overdue, AR, Credit Limit, Cash Flow per account, etc.) and implementing relevant policies and procedures. You will also contribute to maintaining a healthy cash flow and optimizing our financial performance. Stakeholder management is KEY, you will be the link between Finance, Sales offices and clients.

This role reports directly to the Head of Finance EMEA and with dotted line to the Accounting Manager EMEA, both based in Amsterdam.

Objectives of this role

  • Monitoring credit exposure and minimizing bad debt risks at the organization.
  • Support and propose credit limits and evaluating the creditworthiness of customers.
  • Support the implementation of effective credit control policies, KPI’s and procedures to minimize credit risk and improve collection efficiency.
  • Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
  • Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
  • Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.
  • Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.

What You'll Do
  • Monitor and manage the credit control processes and implement KPI’s for EMEA region, ensuring adherence to company policies and procedures.
  • Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.
  • Set appropriate credit limits for customers based on risk assessment (incl. requesting credit insurance for higher risk accounts) and maintain accurate credit files and records.
  • Maintain regional Accounts Receivable ledger, monitor A/R aging, work with GSC and US-based teams to ensure proper analysis of aging balances or unapplied credits.
  • Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
  • Regularly email/call customers regarding past due balances and provide monthly statements.
  • Maintain up to date and accurate credit/collection information on our customers in close collaboration with and upcoming handover from Seattle team.
  • Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
  • Supervise and understand applying cash process thoroughly and work with GSC to secure post and apply payments timely and accurately in Oracle EBS.
  • Able to evaluate customer deductions and filing counterclaims when appropriate.
  • Support project implementation by performing user acceptance testing and escalating any bugs/issues found.
  • Communicate on blocking and unblocking delivery of sales orders
  • Support to Head of Finance to develop and implement strategies to minimize late or non-payment by customers, including initiating collection actions and negotiating payment plans.
  • Generate regular dashboards and reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
  • Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
  • Maintain strong relationships with Sales Team + customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Others key tasks:

  • Support other finance-related duties which may be assigned by the immediate superior: assist with month-end closing
  • Participate in process improvement projects and support other management directives as prescribed.


Education and Experience
  • Bachelor's degree in finance, accounting or related field.
  • +3 years of experience in managing credit and accounts receivables or in a similar credit management role from FMCG, Retail, Apparel, Manufacturing and/or Start-ups.
  • Proficiency in using financial software and credit management tools.
  • Experience with AR/GL modules in ERP systems (Oracle is preferred).
  • Familiarity with – and/or willingness to learn – UK and DACH (Germany, Austria, Switzerland) banking principles and credit regulations as well as customer segmentation.
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Advanced Excel skills, including pivot tables and VLOOKUPs.
  • Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
  • Exceptional attention to detail and accuracy in data entry and documentation.
  • Good communication skills, with the ability / attitude to build rapport and effectively resolve conflicts.
  • A self-started and resourceful profile: A go-getter and the ideal candidate should be ok with saying NO when needed.
  • Solution-oriented, problem-solving mindset and willingness to adapt to changing business needs and deadlines.
  • Fluent in English (German language is a plus – but not mandatory).

Employment: 40 hours (Fulltime) Pension plan and additional benefits 25 vacation days
8% vacation allowance
Office: Amsterdam
Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About HAVI
HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s business units include Supply Chain, tms and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand defining marketing and promotion services and innovative consumer products. For more information, please visit www.HAVI.com, tmsw.com and www.stanley1913.com

#LI-DNI
Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.

Summary

Job type
Permanent
Industry
Manufacturing & Production
Location
Amsterdam
Specialism
Accountancy and Finance
Pay
Competitive salary with benefits
Ref:
1048448

Talk to a consultant

Talk to Ieva Kuliesaite, the specialist consultant managing this position, located in Amsterdam
Hays Amsterdam, Rijnsburgstraat 9-11

Telephone: 0031643449145

Similar jobs to AR/Credit Specialist EMEA

  • Assistant Accountant (IFRS)

    (Junior) Accountant | Assistant Accountant | IFRS | SAP | AP | AR | Financial Admin | 40h p/w | Hybrid
    Zuid-HollandCompetitive Pay and Perks