• Act as the gatekeeper for all HR related processes in the Netherlands.
• Support the HR Business Partner with day-to-day HR administrative tasks.
• Serve as the local HR point of contact for approximately 430 employees across sites in Leiden and Utrecht.
• Manage manager and employee enquiries, ensuring timely and accurate follow-up.

• Maintain correct and up-to-date files in the case management system.
• Ensure all parties follow the required steps within the Dutch “Wet Verbetering Poortwachter” framework.
• Coordinate deadlines, reminders, and communication between managers and employees on leave.
• Monitor and support accurate documentation and compliance.

• Ensure correct processing of overtime and time tracking entries.
• Support employees and managers with documentation requirements and system-related questions.
• Assist with interim manual time tracking tasks when needed.

• Process employee lifecycle actions (hire, transfer, termination).
• Oversee data changes in HRIS systems and handle sensitive or complex transactions.
• Prepare or review severance calculations (including exceptions and non-automated cases).

• Work with HR systems such as Workday and ServiceNow.
• Support testing of system updates and ensure data accuracy.
• Act as an escalation point for data-related questions within HR.
• Troubleshoot system errors together with HRIT teams.

• Identify trends in HR cases and proactively suggest solutions.
• Contribute to global HR documentation updates.
• Support HR initiatives such as new program roll-outs, benefits updates, compensation cycles, and HRIS improvements.

• Produce ad‑hoc reports and provide data insights.
• Support audits, legal document preparation, and compliance tracking.
• Collaborate with internal and external stakeholders (payroll, benefits vendors, auditors, etc.).

• Experience in HR coordination, HR operations, or leave management (Wet Verbetering Poortwachter). This is a hard requirement.
• Strong HR systems knowledge; experience with Workday and ServiceNow preferred.
• Ability to independently prioritise, coordinate, and improve processes.
• Strong attention to detail and accuracy in data handling.
• Comfortable building relationships across all levels of the organisation.
• You have to have knowledge (and experience) with Dutch labour law.
• Knowledge of the Dutch language is a plus, not a requirement. Your English skills have to be fluent.
• You already live in the Netherlands (region Leiden) and you don't require a visa and/or sponsorship.

• A highly flexible working arrangement.
• The chance to shape and build your own HR support function (also in other regions within EMEA).
• A supportive HR team and a dedicated local counterpart.
• The opportunity to join permanently based on performance.
• A meaningful contribution to work that impacts patients' lives.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sandra Boerekamp (0651498940)

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.