Ocean Freight Supervisor

Logistics| Ocean Freight| Import| Export| team leading| Supply Chain| Multinational Company | 1045080

Your new role
Distribute, organize and control, in compliance with regulations and safety rules, the daily activities of his team (air and sea operations processing), while performing the same activities if necessary.

What you'll be doing
  • To be the guarantor of customer satisfaction: to be personally involved in the customer relationship, both from an operational and commercial point of view.
  • Monitor the various businesses supervised: be aware of the operational files carried out within its perimeter and contribute to the cohesion / mutual aid between the services of its perimeter.
  • Propose operational solutions: Suggest strategies for the evolution of the organization in order to improve its efficiency and optimize the means at its disposal to achieve its profitability and quality objectives.
  • Analyze and compare proposals for purchases and services: give preference to internal Group solutions and/or recommendations from the business and/or hierarchy. To select the transport service providers capable of satisfying the defined criteria (price, quality, reliability, deadlines) with a constant concern for customer satisfaction.
  • Get involved in the operational side: Adapt a transport operation according to unforeseen events and correct a transport anomaly by implementing alternative solutions. Choose the most suitable transport solution for the customer's needs, taking into account all the constraints (technical, regulatory, etc.).
  • Assessing/evaluating employees: assessing the skills and performance of an employee in relation to his/her position. Set individual objectives adapted to the results to be achieved, the means of support and the follow-up/monitoring methods.
  • Manage the team: Create and maintain a regular dialogue with each member of the team; make important decisions. To this end, he/she will also conduct individual interviews with his/her colleagues and propose to his/her superiors any changes that may be required. If necessary, assume a position in a conflict situation with a member of the team .
  • Identify events or malfunctions within the department: take corrective action if possible and report them to your superiors. Train employees to use the available tools correctly.

Your new company
A multinational logistics 3PL provider which is expanding in the Netherlands in the sector of air and ocean transportation.

Skills Required
Standards and procedures related to its activity
Regular clients and providers and their particularities
Different types of freight documents
Organization and operation of an operating site
Different types of freight documents
Customs constraints
Relationship Building Skills
Team management skills

What you need to do now
Are you interested in this role as Ocean Freight Supervisor? We kindly request you to upload your CV in English. For questions and/or more information, please contact Panos Terzoudis via panagiotis.terzoudis@hays.com or +31 646829521 #1045080

Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.


Job type
Supply Chain & Logistics
Supply Chain
Closing date
20 Feb 2023

Talk to a consultant

Talk to Panagiotis Terzoudis, the specialist consultant managing this position, located in Amsterdam
Hays Amsterdam, H.J.E. Wenckebachweg 210

Telephone: 0646829521